About Kelley Robertson
Kelley Robertson began his sales career in a men’s clothing store in the mid-seventies where he got his first taste of dealing with and satisfying customers’ needs. With no formal retail experience or sales training, he began to develop his own style which later transferred into a successful career in the hospitality industry.
For over a decade he worked in a managerial capacity for several large chains and in 1990 began training employees, managers and owner/operators. During the next five years, he hired and trained almost 1000 service staff for approximately 16 new restaurants.
In 1995, he returned to retail to provide sales training for the retail division of Sony of Canada and helped the Sony Stores become one of Canada leading retailers of consumer electronics. The sales training programs and sales training resources he developed are recognized around the world within the Sony organization and have been used by Sony Latin America as well as Sony Mexico.
Kelley left the corporate world to start his private sales training practice in 2002. As President of The Robertson Training Group, Kelley has helped thousands of professionals improve their business results with his engaging approach to sales training workshops and sales keynote speaking. He specializes in helping businesses increase their sales, develop better negotiating skills, coach and motivate their employees, create powerful work teams and deliver outstanding customer service. See his programs here.
Extensive Sales Training Experience
Kelley has worked with a wide range of businesses in a variety of industries including manufacturing, health insurance, retail, consumer electronics, travel & leisure, automotive, advertising, health supplements, and many more.
His client list boasts names such as; Armour Valve, Atotech, AvMed Health Plans, Body Plus, Carlson Wagonlit Travel, Crabtree & Evelyn, Creative Outdoor Advertising, Dana Corporation, Hillebrand Estates Winery, Home Hardware, LG Electronics, Navis Pack & Ship, Nord Gear, Nutrition House, Part Source, Peller Estates Winery, Personal Service Coffee, Preferred Nutrition, Renew Life, Rogers Video, Samsung, Sony Stores, Vulcan Industries, and West Ottawa Hyundai.
Noted Sales Training Author
Kelley is the author of two sales training books, Stop, Ask & Listen-Proven Sales Techniques to Turn Browsers into Buyers and The Secrets of Power Selling. Both sales training books provide practical insights and sales tips and techniques to improve your sales results.
Kelley is a frequent contributor to magazines and his articles have appeared in dozens of publications and hundreds of websites around the world. Some of the magazines his articles have appeared in include; Bed Times, Boating Industry Canada, Canadian Vending, Canadian Business Franchise, Dartnell’s Selling!, Graphic Arts, Home Business Magazine, Luggage Leather & Accessories, Professional Door Dealer, Professional Jeweler, Sales Promotion, Sleep Products, Staff Digest, and Tire News. Read some of his sales training articles here.
He also publishes 59 Seconds to Sales Success, a free electronic sales training newsletter that offers practical sales and motivation advice every Monday morning. Receive a free copy of “100 Ways to Increase Your Sales” by subscribing to this free sales and motivatiol newsletter. You can subscribe here.
He also authors a popular blog that offers sales training tips, ideas, and techniques to close more sales and improve your business.
What makes Kelley’s sales training different?
Rather than delivering generic, off-the-shelf sales training information we customize the sales training content to ensure we address your SPECIFIC sales challenge or problem.
We use learner-centered activities in our sales training workshops. We don’t stand at the front of the room and lecture to you or your team. Kelley uses activities such as discussion groups, case studies, and hands-on application. Each activity is carefully designed to help your sales team learn the sales skills to succeed.
Our sales training workshops are dynamic and fast-paced. You will share your sales expertise with others and experiment in a comfortable setting. You will practise and demonstrate your sales skills in a supportive and non-threatening environment.
How does Kelley get results?
We know that you want a great return on your sales training investment.
We also know that one of the greatest challenges is to make the sales training work when your sales team returns to work. That’s why we have developed several strategies to help you integrate the concepts from the sales training workshop into your business.
These sales strategies are designed to help you get the best return on your sales training dollar possible. From email support to post-workshop coaching programs, we have a sales training solution that fits most budgets.
Stop wasting money on sales training programs that don’t work!
Contact Kelley today to discuss how we can help you get better sales results and a higher return on your sales training investment.